Service Greeter

US-FL-St Petersburg
ID
2017-2032

Overview

Bring your friendly disposition and smile with you to work as a member of the Crown Eurocars team!

 

Immediate need for a Service Greeter performing a variety of duties as assigned in a support capacity for our Service Department and customers.

 

Customer Service experience is a PLUS, but not necessary.

 

Your overall willingness to assist the Crown service team AND our customers is #1!

 

This could be the start of a GREAT, LONG-TERM career with the Crown Automotive Group as we prefer to promote from within - MANY of our current General Managers started in a similar way!

 

Here's some of what we offer:

  • Competitive pay
  • Medical, dental and vision insurance
  • Short- and long-term disability coverage
  • Life insurance
  • Flexible spending accounts
  • 401K w/ company match
  • The stability of an established company
  • Opportunity for growth and advancement
  • Opportunities to serve your community

Apply today to join the team and build a rewarding new career with the Crown Automotive Group!

Responsibilities

Duties Include:

 

  • Escort customers to appropriate, Service Advisor, waiting area or Parts/ Service Dept. as needed.
  • Verify Appointment details
  • Prioritize customers waiting to be written up
  • Greet customers returning to pick up their vehicles
  • Keep coffee and refreshments stocked.
  • Keep customer lounge area neat, clean, and orderly.
  • Check restrooms periodically throughout the day for cleanliness.
  • Run errands, pick up or deliver customers, etc.
  • Keep service drive clear by parking cars (once repair order has been written) in appropriate areas and placing keys on board in tool room.
  • Develop and maintain a high level of cooperation with your co-workers.
  • Communicate areas needing improvement to the Service Manager.
  • Complete all directives of your Service Manager.
  • “Seize the Moment” and provide excellent customer service at every opportunity.
  • Attends department meetings as requested.
  • Reports any safety issues immediately to management.
  • Comply with all policies as described in the “Crown Employee Handbook.”
  • Other duties may be assigned, based on company’s needs.

Qualifications

No Experience Required - A POSITIVE ATTITUDE is a MUST!

 

Additional Requirements Include:

  • Ability to interpret instructions in all forms (written, verbal, diagram or schedule format)
  • Ability to drive Automatic AND Standard Cars is preferred
  • Current State Driver's license and ability to meet U.S. employment and Crown's eligibility requirements (Background Check/Drug Screen)
  • Professional appearance and pleasant demeanor at all times with an ease in communicating with our customers and co-workers

If you meet our requirements and people have told you that you have a WELCOMING personality, APPLY NOW to be considered for this position on our team!

 

EOE/DWFP

 

 

 

 

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